Matthew Monaco, product leader, 15+ years designing and building complex products

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Selected work

  1. 02Dispatch · BVR/TMS

    Saved $30k a month in labour and management costs

    Rethinking dispatch across multiple regions and services

    Bringing BVR, a dispatch and planning tool that the business had outgrown, up to date, so dispatchers could trust system-generated routes and volume could grow without growing staff.

    The dispatch planning tool on a laptop. A list of routes with stop counts and durations sits beside a map of Houston showing each route as a coloured line.
  2. 03Warehouse · GOOSE

    Launched its first workflows 3 months from inception

    Seamlessly blending a digital and physical experience in the warehouse

    Taking GOOSE, a new warehouse management app, from zero to one, built around barcode scanning on a phone so floor workers can pick, pack and manage inventory quickly and with fewer mistakes.

    Two phone screens from the GOOSE warehouse app's picking flow. One shows a product with its recommended bin location; the other confirms a successful scan with a large count and the items remaining.

About

My name's Matt. I'm a product leader, and I've spent 15+ years designing and building complex products. I'm a strategic designer: I work closely with business leaders and stakeholders not only to build great user experiences, but to scale and grow products using design thinking.

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